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Stakeholder Engagement & Management

Achieving Results through Improved Relationships and Communication

NASBA
Choose The Best Date

Schedules & Fees

DateVenueFeeRegistration
19 October 2026 - 23 October 2026Dubai, UAE5,950 USD
16 November 2026 - 20 November 2026London, UK5,950 USD
30 November 2026 - 04 December 2026Dubai, UAE5,950 USD
14 December 2026 - 18 December 2026London, UK5,950 USD
14 December 2026 - 18 December 2026Online4,950 USD
21 December 2026 - 25 December 2026To Be Confirmed5,950 USD
11 January 2027 - 15 January 2027London, UK5,950 USD
12 April 2027 - 16 April 2027To Be Confirmed5,950 USD
31 May 2027 - 04 June 2027London, UK5,950 USD
31 May 2027 - 04 June 2027Online4,950 USD
26 July 2027 - 30 July 2027To Be Confirmed5,950 USD
16 August 2027 - 20 August 2027London, UK5,950 USD
20 September 2027 - 24 September 2027To Be Confirmed5,950 USD
18 October 2027 - 22 October 2027Dubai, UAE5,950 USD
15 November 2027 - 19 November 2027London, UK5,950 USD
29 November 2027 - 03 December 2027Dubai, UAE5,950 USD
13 December 2027 - 17 December 2027London, UK5,950 USD
13 December 2027 - 17 December 2027Online4,950 USD

Introduction

Today’s successful managers and leaders must build strong relationships with stakeholders.  This is essential for successful running of projects, plans and events.  Your stakeholder relationships can best develop by improving your ability to communicate, collaborate and engage with multiple stakeholders, across all communication channels.

This
Stakeholder Engagement & Management training coursewill help your skills in negotiating, influencing, communicating and persuading all the many internal and external stakeholders you might have to deal with.  It is an ideal training course for those who work in a busy professional organisation and are seeking more responsibility.

This GLOMACS training course will feature:

  • Effective contact and communication with internal and external stakeholders
  • Successful and meaningful engagement with individuals and teams of stakeholders
  • Developing a strategic approach to stakeholder relationships
  • Effective communication and emotional intelligence for stakeholder engagement
  • Techniques for creating win-win outcomes through better negotiation
  • Collaborative and coordination skills, plus convincing, persuading and influencing techniques

Objectives

By the end of this Stakeholder Engagement & Management training course, participants will be able to:

  • Enhance and improve cross-functional relationship and build rapport, as well as manage stakeholders’ expectations and gain their buying in 
  • Negotiate, influence, conciliate, convince, compromise, concede and persuade the internal and external stakeholders with divergent interests
  • Identify, plan and execute Good, Best and Right Communication strategy to the internal and external Stakeholders
  • Navigate the organisational politics to manage and resolve conflicts due to competing priorities, needs and demands
  • Track Stakeholders expectations achievement through effective status monitoring, control, reporting and meaningful progress meetings

Training Methodology

This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes individual and group activities, role-plays, small-group activities, short videos, and case studies. Enjoyable but learning based activities will be offered to the participants. This is a very practical course with many team and individual activities.

Who should Attend?

This Stakeholder Engagement & Management training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals who want to learn techniques to work with other colleagues
  • Team leaders, supervisors, section heads and managers
  • Professionals who have an interest in a management position
  • Project, purchasing, finance & production officers and personnel
  • Technical professionals including those in Maintenance, Engineering & Production
  • Secretaries, clerks, administrative and support staff
A Complete Learning Path

Course Curriculum

Day 1

Stakeholders Engagement Process

  • Essentials of Stakeholders Management – Skills and Competencies
  • Cooperate, work together, join forces and team up – what is the strategy?
  • Identifying, anticipating and analysing Stakeholder’s requirements, demands and needs
  • Managing tricky, complex, complicated, challenged and difficult Stakeholders
  • The Stakeholders Prioritisation Game – Ramping Up and Ramping Down
  • How to manage stakeholders’ expectations that can’t be managed effectively
  • Strong and confident stakeholders’ relationships to ensure increased success
Day 2

Building Strategic Relationships

  • How to build and manage key relationships within a stakeholder group
  • Qualifying and managing key influencers accurately
  • Producing a ‘relationship matrix’ for each account quickly and easily
  • How best to approaching and developing new contacts
  • Developing a coach or advocate in every client site pro-actively
Day 3

Influence Skills when Working with Stakeholders

  • How to integrate your business style and solutions with the stakeholder’s needs and processes
  • Getting your message and strategy across to C-level contacts
  • Being able to better anticipate, identify, create, and develop opportunities within a group.
  • Knowing your personalised value message: Differentiating your solutions clearly and accurately with customer/client-matched value statements.
  • Tools, techniques and principles of influence.
Day 4

Communication and Negotiation with Emotional Intelligence

  • Effective Communication and Emotional Intelligence
  • Emotional Manager instead of Program/Project/Functional/Capability Lead Manager
  • Effective Convincing, Persuading and Influencing techniques
  • Collaborative and Coordinated skills – achieving commitment and consistency
  • Compromise and Concession middle point
  • Win to Win and Win to Lose
  • Stakeholders Relationship game and rapport
Day 5

Teamwork and Time Management for Stakeholder Relationship Building

  • Working with other stakeholders inside and outside your organisation to achieve your account goals
  • Managing and working with a virtual team and creating cross-departmental communication loops
  • Managing your time and stakeholders effectively on a daily basis
  • Setting priorities, goals and account objectives for stakeholder relationship building.
Recognition Of Achievement

Awarded Certificates

Certificates

  • Upon successful completion of the classroom-based training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance
  • Upon successful completion of the online training course, a GLOMACS Certificate will be awarded to all delegates. Guided Learning Hours – In accordance with ISO 9001:2015–certified quality management standards, one Guided Learning Hour is awarded for every 60 minutes of attendance.
Trusted Partners

Training Providers

Accredited providers and partners associated with this course.
Professional CertificatesNASBANASBA
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Participant Feedback

What Do Participants Say About This Course?

I’d like to thank instructor for this great course. It is the best and most beneficial one I’ve attended so far. And I hope to see her again in future courses.

NOURA AStakeholder Engagement & Management
Clear Answers

Frequently Asked Questions

Stakeholder engagement is the process of identifying, communicating with, influencing, and building productive relationships with people who affect or are affected by a project, service, or decision. It is important because strong stakeholder relationships improve cooperation, reduce conflict, and increase the chances of successful outcomes.

The course is suitable for professionals who work with internal or external stakeholders, including team leaders, supervisors, managers, project staff, purchasing, finance and production officers, as well as technical and administrative personnel. It is also useful for professionals seeking greater responsibility in their organisation.

Participants will learn how to improve stakeholder relationships, manage expectations, negotiate and influence effectively, communicate with emotional intelligence, resolve conflicts, and apply practical strategies for teamwork and time management. The course also covers building rapport and creating win-win outcomes.

This training course includes guidance on identifying, analysing, and managing tricky, complex, and difficult stakeholders, as well as handling competing priorities and demands. It also addresses how to manage expectations that may not be fully achievable.

Yes. The course includes stakeholder identification, prioritisation, and relationship mapping, along with strategies for understanding stakeholder requirements, demands, and levels of influence.

Yes. A major part of the course focuses on communication strategy, persuasion, influencing techniques, and negotiation skills, including how to communicate effectively with C-level stakeholders.

Yes. GLOMACS offers customised and in-house delivery options. The content of this training course can be tailored to reflect an organisation’s specific strategic objectives, workforce challenges, and data maturity, ensuring maximum relevance and impact. 

 For further details or to discuss customisation requirements, you may call us on  +971 (56) 538 7389 or email  inhouse@glomacs.com . You can also submit a detailed enquiry through our in-house training page at:  https://glomacs.com/in-house-seminars

The training course is delivered in major international cities including London and Dubai. Sessions are hosted in premium 4- and 5-star business hotels, with high-quality meeting rooms designed to support professional learning, interaction, comfort, and confidentiality. 

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any related enquiries.

TEL:  +971 (04) 425 0700

WhatsApp:  +971 (56) 538 7378

Email English:  info@glomacs.com

Email Arabic:  arabic-training@glomacs.com

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Related Training Fields

Leadership, Strategy & GovernanceStakeholder Relations